Terms of Service

Last updated July 18, 2026

These Terms of Service (“Terms”) govern your access to and use of vNow (the “Service”), operated at vnow.io by the vNow team (“we”, “us”, or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

vNow is an online scheduling product that lets hosts publish booking pages, define event types and availability, and receive bookings from guests. Features may include multi-company profiles, calendar views, contact tools, email notifications, and paid subscriptions.

2. Accounts

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. We may suspend or terminate accounts that violate these Terms or create risk for other users.

3. Hosts and guests

• Hosts control their public booking pages, availability, and event details.
• Guests provide contact details to schedule meetings and may manage bookings via secure links.
• You are responsible for the accuracy of times, locations, and meeting links you publish.
• Do not use the Service for unlawful, abusive, or spam scheduling activity.

4. Subscriptions and billing

Certain features require a paid subscription. Unless otherwise stated, paid plans are billed in advance on a recurring basis (for example, monthly) through Stripe. Prices shown at signup or in billing settings exclude any applicable taxes that Stripe or local law may require.

• Renewal. Subscriptions renew automatically until cancelled.
• Cancellation. You may cancel in account billing settings or via the Stripe customer portal. Access typically continues through the end of the paid period.
• Refunds. Fees are generally non-refundable except where required by law or expressly offered by us.
• Price changes. We may change pricing with reasonable notice for subsequent billing periods.
• Host Much Elite. Eligible Host Much Elite customers may receive complimentary or bundled access subject to ongoing eligibility verification. Benefits may end if eligibility ends.

5. Acceptable use

You agree not to:

• Interfere with or disrupt the Service or its infrastructure
• Attempt unauthorized access to accounts, data, or systems
• Upload malware or scrape the Service in a way that harms performance
• Misrepresent your identity or affiliation when booking or hosting
• Use the Service to send unlawful or harassing communications

6. Content and data

You retain rights to content you submit (such as event descriptions and guest notes). You grant us a limited license to host, process, and display that content as needed to operate the Service. Guest booking data is processed to deliver scheduling, notifications, and related support.

7. Third-party services

The Service integrates with third parties such as Stripe (payments), SendGrid (email), and optional calendar or video tools you configure. Their terms and privacy practices apply to those services. We are not responsible for third-party outages or policies outside our control.

8. Availability and changes

We aim for reliable uptime but do not guarantee uninterrupted Service. We may modify, suspend, or discontinue features with reasonable notice when practical. We may update these Terms; continued use after changes become effective constitutes acceptance of the updated Terms.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

11. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your use of the Service, your content, your bookings, or your violation of these Terms.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to protect the Service and its users. Provisions that by nature should survive (including billing owed, disclaimers, and liability limits) will survive termination.

13. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, except where mandatory local law applies. Courts in California will have exclusive jurisdiction for disputes, subject to applicable consumer protections.

14. Contact

Questions about these Terms: Contact us.